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We are proud to introduce new, exciting features like a video library page, a careers page, and more!

Privacy Policy

This Privacy Policy applies to True North Gear, DragonWear FR Clothing and its affiliates ("True North", "DragonWear”, "we", "us", "our") and explains how we collect, use and disclose personal information. This policy describes the type of information we collect and use, how we will protect it, when we may disclose it, and how you can update your information.

Your privacy is important to us. When you provide information to us we protect it according to this policy. If you have any questions, please don’t hesitate to let us know.

What information do we collect?

We collect information from you when you subscribe to our newsletter, respond to a survey; fill out a form or submit comments and product reviews.

When submitting information on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You will not be asked for credit card information or a social security number. You may also visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

    How do we protect your information?

    We offer the use of a secure server. All supplied information is transmitted into our database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

    Do we use cookies?

    Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

    We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

    If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

    Do we disclose any information to outside parties?

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links

    Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Childrens Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Your Consent

    By using our site, you consent to our online privacy policy.

    Changes to our Privacy Policy

    If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

    This policy was last modified on 03/26/2013

    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below.


    http://truenorthgear.com
    P.O. Box 28789
    Seattle, WA 98118 United States
    info@truenorthgear.com
    (206) 723-0735
    (800) 873-5725

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