Testimonials:
Select any option below to view testimonials specific to that product, product line or activity.
About the: Guardian Hydration
I'd just like to say how much I like my Guardian Hydration system. I work seven days a week on the warehouse floor and having my pack means I don't have to go for water breaks. It also means I avoid dehydration sickness or having to rely on good water pressure at the on-site water fountains. Thanks guys, love your products.
- D. Delaney
About the: Aero-Vest - Wildland
Just wanted to drop you a quick note! I have been using the orange urban aerovest now for a couple of months, and I couldn’t be happier!
- H. Bryan
About the: Double Diamond
This is what is referred to as outstanding customer service. Both from yourselves, and from True North. Not many companies in this country will respond directly with a customer, thinking the customer is just a number. I cannot say enough how I am impressed with your service.
- R. VanNoy
About the: L-2 RIT Bag
...this is the best RIT bag I have personally played with and by now, I feel like I’ve seen most of them!
- C. Wachs
About the: Alpha Jacket
I received the Alpha Jacket - SF and wore it this past weekend during wilderness survival training. It's surprisingly lighter then I expected, yet kept me quite warm. I thought my nomex flight suit was soft, but your nomex fleece takes safety and comfort to a new level.
- I. Kluge
About the: Loadmonster
Thanks for the great pack. One liter Nalgene bottles easily fit in the side pockets of my Loadmonster. I can also fit my 700ml Ti cup, with the Nalgene bottle setting inside of it. I am amazed at how much I can fit inside the Loadmonster, and it is great to have my windbreaker lashed on top, easily available when I stop. I am also very pleased with how comfortable the pack is when loaded. I do have a herniated disc in my back, and this pack has eliminated the pain after a day hike. Thank you again.
- B. Carter
About the: Double Diamond
Thanks for the new packs! My husband loves the heavy duty harness, and it fits perfectly. I'm keeping the smaller one for myself . . . I'm so glad that True North continues to make recreational packs. I'll spread the word!
- E. Bryer
About the: Firefly Pack
Just wanted to drop a note of thanks! Customer service at True North was friendly and helpful.
- J. Wheeler
About the: Firefly Pack
I really enjoy the comfort of your pack. Makes those long days
bearable.
- D. Maynard
About the: Spitfire Pack
Just wanted to let you know what a great job that bag did in New Orleans after Katrina...The bag has been deconned and is back in service. Thanks for making such a great product! (I picked up a couple of accessories, too, and found them very handy and sturdy).
- S. Partlow
About the: Firefly Pack
I ordered one of the Firefly packs from..and put it through its paces yesterday, and I must say - this pack is freakin' awesome. This pack was not only more comfortable, but more versitile - being on an engine crew, I could drop the main pack and have quick-gear for when we are chasing flames with the engine. You guys at True North have my sincere personal thanks (oh, and my back thanks you too!)
- M. Dillon
About the:
I have to commend you for how your company is run. It is rare to have a company with good products *and* good customer service. Thank you for providing both.
- S. Witaschek
About the: Loadmonster
I have written less than five letters in my 52 years extolling the virtues of a particular commercial product, but I am compelled to do so for an outdoor item that is measurably superior to all others in the same genre. The subject is daypacks, then manufacturer is True North, and the product is the Loadmonster.
- G. Toth
About the:
We used these bags for RIT training. It went through 3 shifts for two weeks; each shift had a total of 12 RIT scenarios each. As you can see they held up well... Thanks for providing the fire service with great products.
- M. Hickson
About the: Spyder Gear
The fire packs you sent us were the most comfortable line gear I've used in 30+ years of wildland firefighting.
- J. Reasoner
About the: Radio Chest Dual Universal Harness
I just wanted to let you know how much the great customer service is appreciated. I will certainly continue using your products in the future.
- M. Morales
About the: Firefly Pack
Once again we have used your gear through a rigorous fire season and been very pleased with the adaptability of usability of your fire packs. We appreciate your lifetime warranty and hope getting some gear back for repairs aids in new design against problem areas.
(True North Response: If you’ve ever felt there was some way to improve on our designs - even if it’s only a little bit – we’d sure appreciate you taking a moment to contact us a with your ideas.)
- S. Smith
About the: Aero-Vest - Wildland
As a search and rescue instructor who teaches in several countries worldwide and a search and rescue responder I have found the True North products not only to be SAR proof, but quality that has lasted the test of time in the field under strenuous conditions.
- R. Smith
About the: Spitfire Pack
I have used my pack for fire, search and rescue also for general hiking for about 2 years and love it. I've been doing back country rescue for about 25 years and have gone thru many packs. For a true rescue pack I think your pack surpasses all others, very good design, rugged, and comfortable.
- D. Walker
About the: Loadmonster
"Thanks for the great pack. One liter Nalgene bottles easily fit in the side pockets of my Loadmonster. I can also fit my 700ml Ti cup, with the Nalgene bottle setting inside of it. I am amazed at how much I can fit inside the Loadmonster, and it is great to have my windbreaker lashed on top, easily available when I stop. I am also very pleased with how comfortable the pack is when loaded. I do have a herniated disc in my back, and this pack has eliminated the pain after a day hike. Thank you again.
- Boyd
About the: Loadmonster
If I had to keep one item [recreational packs] and get rid of everything else, it would be my True North Loadmonster.
- Glenn
About the: Firefly Pack
Thank you for making a quality user friendly pack, the Cadillac of packs the Firefly. 3 seasons with it and it has taken more abuse than I can throw at it and besides ash all over it. It is as good as the day I bought it no wear and tear that I can see. I love this pack...
- J. Pilkington
About the: Firefly Pack
My Firefly pack is 5 years old and has seen 5 years of rough abuse and miss treatment. With only one minor buckle that broke in 2006. My pack is still strong and works great. I love it. I tryed Nimrod and Wolfpack packs last season with the FS and I went back to my Firefly after a month of using them. I love MY firefly. I bought a Spit Fire for day hiking and as a back up IA pack and love it just as much as my Firefly. Great packs and I am looking forward to buying more gear from you soon.
- R. Pacheco
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