How Can We Help?

Due to nationwide supply chain shortages and shipping constraints, delivery times may be impacted. We are working hard to ship incoming orders expediently, but once the shipment is with the carrier, we have no impact on delivery timelines. If you have any questions or concerns, please reach out to us at or call us at (800) 873-5725 during business hours of Monday-Friday from 8:30am – 4:30pm PST. Thank you for your patience and understanding as we navigate this situation together.



True North customer service representatives are available 8 a.m. to 4:30 p.m. PST Monday—Friday.

Mailing Address 

9700 Martin Luther King Jr Way S.
Seattle, WA 98118

Email & Chat

Chat is available 8 a.m. to 4:30 p.m. PST Monday—Friday.

General Questions:
Order Requests:
Return Requests:
OEM & Design Requests:
General Sales Inquiries:


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Content Rich text editorOur offices and warehouse will be closed on the following days in observance of the holidays:
Monday, December 26th returning Tuesday, December 27th.Monday, January 2nd returning Tuesday, January 3rd.
We appreciate your patience and wish you a happy and healthy holiday season.Dropcap

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