FAQ
We are working hard to ship incoming orders expediently, but once the shipment is with the carrier, we have no impact on delivery timelines. If you have any questions or concerns, please reach out to us at orders@truenorthgear.com or call us at (800) 873-5725 during business hours of Monday-Friday from 8:30am – 4:30pm PST. Thank you for your patience and understanding as we navigate this situation together.
Phone
True North customer service representatives are available 8 a.m. to 4:30 p.m. PST Monday—Friday.
Mailing Address
9700 Martin Luther King Jr Way S.
Seattle, WA 98118
Email & Chat
Chat is available 8 a.m. to 4:30 p.m. PST Monday—Friday.
General Questions: info@truenorthgear.com
Order Requests: orders@truenorthgear.com
Return Requests: returns@truenorthgear.com
OEM & Design Requests: design@truenorthgear.com
General Sales Inquiries: sales@truenorthgear.com
Like us to post questions and get the latest news.
facebook.com/truenorthgear
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Tweet us your questions.
twitter.com/truenorthgear
twitter.com/dragonwear_fr
Connect with us and view job opportunities.
linkedin.com/company/truenorthgear
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Follow us and see the latest at TNG.
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Youtube
Check out our video library.
youtube.com/user/truenorthgear
youtube.com/channel/UC7nk8n46MduvG2XPIvrdsOQ
YouTube
Watch helpful demo videos.
youtube.com/user/truenorthgear
Retail Stores
Where to find our products.
True North Dealer Locator
DragonWear Dealer Locator
Dealer Portal
Are you a dealer? Log in or create your account.
Portal Login
Sales Team
Schedule an appointment with our sales team.
Sales Scheduler
