Customer Service

It is important that our customers have confidence that the products they purchase will work as hard as they do, and that these products come with dedicated service that stands behind them. Our team does more than simply receiving orders or taking customer feedback; we live and breathe our customers’ needs. Our focus is on providing solutions that support a truly memorable experience for each person; we hear, we learn, and we roll up our sleeves to get the work done right, demonstrating to customers why True North Gear is the standard against which other companies are measured.